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Where do letters with no address go?

There's a place in Atlanta where people are allowed to open your lost mail.

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The real story

When a letter or parcel can't be delivered or returned, it ends up at the US Postal Service's Mail Recovery Center in Atlanta. It's one of the few places where staff may open mail, and they do it like detectives, looking for any clue to a sender or recipient: a name, a return address, a phone number inside.

The shelves hold the strangest things: wedding rings, photos, letters, even baby shoes. When nothing inside points anywhere, items are eventually sold or recycled. But sometimes a child's drawing contains just enough to get it home.

What the narrator says

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The facts we checked

  • The US Postal Service sends mail it can't deliver to its Mail Recovery Center in Atlanta
  • Staff are allowed to open such letters to look for an address to send them to
Made by teodolist studio

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